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Monday, August 12, 2013

Fishbone Format

Fish bone Format is used to highlight the cause and effect Analysis in a Single Page. It was Devised by Professor Kaoru Ishikawa , a pioneer of quality Management in the 1960s. the Technique was then published in his 1990 book, "Introduction to Quality control"

Fish Bone Diagram is also known as Ishikawa Diagram.

This tool is generally used to:
1. Find the Root Cause of the Problem
2. Uncover Bottle Necks in your processes
3. Identify where and why your process is failing


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